SERVICES
Deployment/Rollouts.
Rollouts for large scale deployment projects. Provides the skills and knowledge necessary to add one or many devices into a new or exisitng network. We bring together an experienced team of Field Engineers and 2nd and 3rd level Technicians supporting:
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Site Survey's
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Cut over support
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Networking T1/DSL Circuit Extensions
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Rack/Stack Server Management
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Digital Signage
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Retail Point of Sale
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Wireless AP Installation
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Kiosk Installation
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De-Installation of on-site equipment removal
FIELD SUPPORT
When sites need to be visited for troubleshooting, repair or equipment replacement our Team can handle the dispatch, and make the proper arrangements. We know from years of relevant experience what local managers need and what they expect. Response times are tied to service level agreements and are as tight as a 4hr response time or next business day when required. We run our own service-tracking portal to stay on top of all trouble tickets.
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Diagnostic fault isolation
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Equipment replacement provided by client
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Adjustment and on-line testing
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Line verification troubleshoot/repair
SITE SURVEYS/NETWORK ASSESSMENT
Full review and analysis of site to determine overall readiness for project implementation defined per SOW.
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Walk through of customer site
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Heat mapping Ekahau/AirMagnet
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Network room equipment rack review
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AC Power and UPS Systems requirements verified
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Appropriate cable measurements, including and cable run obstructions are noted
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Tasks required for installation/maintenance readiness
CABLING/INSIDE WIRING SERVICES
Cable installation provides clients the flexibility to install and modify their networks.
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CAT5/CAT5E/CAT6
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Punch Down Blocks and Patch Panels
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Wireless/AP Installation
